Contact Information

We’re here to help. If you have any questions about our products, orders, shipping, returns, or anything else, please feel free to contact us.

Customer Support

Store Name: Lumora-UK
Contact Person: Ali Ahmad.
Email: Lumorasupport@gmail.com

We aim to respond to customer inquiries as soon as possible during our normal support hours.

Business Address

Lumora-UK
1089 ASH DR
Mahwah, NJ 07430-2383
United States

Contact Us

For assistance with your order or any questions about our store, please email us at:

Lumorasupport@gmail.com

When contacting us about an existing order, please include your order number and the email address used when placing the order so we can assist you more efficiently.

Order & Delivery Questions

If you have questions regarding order processing, dispatch, tracking, or delivery, please contact our support team. Orders are generally processed and dispatched within 1–3 working days, followed by an estimated delivery period of 5–8 working days after dispatch.

Delivery times are estimates and may vary due to circumstances outside our control.

Returns & Refunds

For information about our return and refund requirements, please refer to our Return & Refund Policy. If you need assistance with a return, contact us by email before sending any product back.

We are happy to assist with your questions and provide information regarding your order.

Lumora-UK Customer Support
Email: Lumorasupport@gmail.com